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A guide to city departments in Indianapolis

We’re here to connect you with the right Indy city departments to address your needs.

Virginia + Delaware construction-INDYtoday photo

Wondering what that road closure is all about? Find out via the Department of Public Works.

Photo by INDYtoday team

Whether you need to register to vote, inquire about residential services, or just stay in the know about civic happenings, trying to figure out who to contact can make you want to pull your hair out.

Here’s a handy guide to the city departments and resources that can help you with whatever you need.

I want to adopt an animal.”

  • Animal Care Services | IACS’s shelter at 2600 S. Harding St. is filled with hundreds of dogs and cats looking for a furr-ever home.

How do I prepare for a disaster?

What day does my trash get picked up?

  • Find your trash pickup day | Use this directory for information regarding your trash collection day, electronics recycling, leaf disposal, and more.

I’d like to plan a city festival or parade.

  • Special event permits | The Department of Business and Neighborhood Services will help you plan any event expecting 250+ attendants or requiring a road closure.

I’d like to start a business.

  • Business licenses | Register your business, pay taxes, and apply for permits and grants.

I need help finding a place to live.

INDY_Yoga at Thatcher Park_SEPT2023

Indy Parks occasionally hosts sunset yoga sessions outdoors — check park event calendars.

Photo by @indyparks

Which parks are the best for ages 6-12?

  • Indy Parks and Recreation | Find hiking trails, splash pads, ice skating rinks, dog parks, or anything else you need to enjoy a day outdoors.

I’d like to work for the city.

  • Human Resources | View the city’s employment opportunities and applicant resources.

When is this pothole getting filled?

  • Department of Public Works | Report needed street repairs, learn about upcoming road work and beautification projects, and get real-time updates on snow removal.

I want to explore Indy’s art scene.

  • Indy Arts Council | Get updates on artist grants and fellowships, citywide creative programs, and public art projects.

And that’s not all. There are even more city departments to address your concerns — so let us know which ones you’re curious about and we’ll continue this series.

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